Frequently Asked Questions
Everything you need to know about Numbuzin skincare and your order.
How do I know which Numbuzin number is right for my skin?
Each Numbuzin product is numbered to target specific skin concerns. You can take our personalized skin quiz on the homepage or check the 'Skin Concern' filter to find the ideal match for your routine.
Are Numbuzin products suitable for sensitive skin?
Yes, most of our products are formulated with gentle ingredients. However, we recommend checking the full ingredient list for specific allergens and performing a patch test before full application.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my order status?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We accept returns for unopened and unused products within 30 days of delivery. Please contact our support team to initiate a return request.
Are your products cruelty-free?
Numbuzin is committed to ethical beauty practices. We do not test our finished products on animals.