Returns & Exchanges
At Numbuzin Official, we want you to find your perfect skin number, but if a product isn't the right fit, we offer a 30-day return policy for unopened and unused items. Please ensure all skincare products remain in their original packaging with the security seal intact to qualify for a full refund.
Initiate Your Request
Contact our support team at [email protected] with your order number and the specific product numbers you wish to return.
Prepare the Package
Carefully pack the unused items in their original box, ensuring you include all promotional samples or gifts that were part of the initial purchase.
Ship to Numbuzin
Affix the provided return shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your return authorization.
Receive Your Refund
Once our quality control team inspects the returned skincare items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing